EditNomads - Privacy Policy

EditNomads (“we,” “our,” or “us”) respects your privacy and is committed to protecting the Personal Information you share with us. This Privacy Policy explains what data we collect, how we use it, and the choices you have. By visiting www.editnomads.com or using any of our services (collectively, the “Services”), you acknowledge that you have read and understood this Policy.

1. Information We Collect

Category Examples Purpose
Account Information Name, email, phone, mailing address, company name, password Create and manage your account; authenticate you
Billing Data Credit-card last 4 digits, expiration date, billing address (full card data is stored only by our PCI-compliant payment processor) Process subscription fees, refunds, add-ons
Project Content Videos, images, graphics, brand assets, style guides, briefs, feedback Provide creative editing and design services
Usage Data IP address, browser type, device ID, pages viewed, time spent, referral URL Improve site performance, analytics, security
Cookie Data Session cookies, preference cookies, analytics cookies Keep you logged in, remember settings, measure traffic
Communications Support requests, chat transcripts, emails, survey responses Customer support, quality assurance, marketing (opt-in)

We do not knowingly collect data from children under 13, and we do not knowingly process sensitive Personal Information (e.g., health data, biometric data).

2. How We Use Your Information

We process Personal Information only where we have a legal basis (GDPR Art. 6, CCPA §1798.100 et seq.). Typical uses include:

  • Service Delivery – to fulfill contracts, perform edits, manage requests, provide revisions.
  • Account Administration – to send transactional emails, invoices, and policy updates.
  • Customer Support – to respond to inquiries, troubleshoot issues, and resolve disputes.
  • Improvement & Analytics – to analyze usage trends and enhance our platform. Aggregated statistics do not identify you.
  • Marketing (Opt-In) – to send newsletters or promotions; you may unsubscribe anytime.
  • Legal Compliance – to comply with tax, accounting, or regulatory obligations and to prevent fraud.

3. How We Share Information

With Whom Why Safeguards
Service Providers Payment processors, cloud storage, email platforms, analytics tools Contractual NDAs; data-processing agreements
Creative Team & Contractors In a merger, acquisition, or asset sale User will be notified before transfer
Business Transfers In a merger, acquisition, or asset sale User will be notified before transfer
Legal Authorities To comply with subpoenas, court orders, or defend our rights Disclosed only as required by law
Portfolio Samples Non-confidential deliverables may appear in our showcase You may opt out via support@editnomads.com

We never sell your Personal Information. For California residents, we also do not “share” Personal Information for cross-context behavioral advertising as defined by the CCPA/CPRA.

4. International Transfers

We operate primarily from the United States and may store data on servers in the U.S., EU, or other jurisdictions. Where required, we rely on:

  • Standard Contractual Clauses (SCCs)
  • UK International Data Transfer Addendum
  • Adequacy decisions by the European Commission

to ensure an adequate level of protection for cross-border transfers.

5. Cookies & Tracking Technologies

We use first- and third-party cookies to:

  • Keep you logged in (session cookies)
  • Remember your preferences (functional cookies)
  • Measure site usage via Google Analytics or comparable tools (analytical cookies)

You can disable cookies in your browser; however, some site features may not function properly.

6. Data Retention

Data Type Retention Period
Account data While your account is active + 3 years
Billing records 7 years (tax & accounting)
Project files 90 days after subscription ends (unless requested otherwise)
Analytics logs 26 months (aggregated thereafter)

When retention expires, data is permanently deleted or anonymized.

7. Your Rights

Depending on your jurisdiction, you may have the right to:

  • Access the Personal Information we hold about you
  • Correct inaccurate or incomplete data
  • Delete or request erasure of your data
  • Restrict or object to certain processing
  • Port your data to another service
  • Opt out of marketing emails and non-essential cookies

Exercising Your Rights

Email privacy@editnomads.com with the subject “Privacy Request.” To protect your data, we may verify your identity before processing requests.

8. Data Security

We employ industry-standard safeguards, including:

  • HTTPS/TLS encryption in transit
  • AES-256 encryption at rest
  • Role-based access controls
  • Regular vulnerability scans and penetration tests
  • Mandatory MFA for internal logins

Despite our efforts, no online transmission is 100% secure, and you use the Service at your own risk.

9. Third-Party Links

Our website may link to external sites. We are not responsible for their privacy practices; please review their policies separately.

10. Changes to This Policy

We may update this Privacy Policy periodically. Any material changes will be posted on this page and, where appropriate, emailed to you. Continued use of the Services after the update date constitutes acceptance.

11. Contact Us

Questions or concerns?